Terms & Conditions

Bookings and Payment
Delivery of services
Refund Policy
Rescheduling and cancellation
Shoppable links
Revisions
Client Interpretation required
Privacy and Legal policies
Disclaimer
Privacy

TERMS & CONDITIONS of purchase

Bookings and Payment

Our Website explains how to place an order with us for Online Analysis Services, Styling services and Instant Download Services.

For any Services which require an appointment, there will generally be 10 business days between the time of the booking the service and the appointment itself, and we are unable to guarantee any given appointment time before confirmation.
At the time you place an order, you must select the option to receive email communications from us. If you fail to select this option, you will not receive the confirmation emails required to progress with the services you have ordered. If you do not receive a confirmation email within 24 hours of placing your order, please contact us at rachel@colourlabstylist.com.au for support.

At the time you place an order with us, you must give authority for payment. We may take payment from you at any time between you placing the order and us accepting your order. By submitting an order with us through our Website, you confirm that the payment details provided are valid and correct.

Once we have received payment and you have accepted these Terms your booking will be confirmed and you will have entered a binding agreement with us to purchase the relevant Services and, if your booking includes an appointment, to attend the appointment. We will send you a confirmation email which will include all relevant information in relation to the purchase and/ or appointment booking.

If we are unable to supply you with Services, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Services, we will refund you the full amount as soon as possible.

If you have already arranged an appointment with us but would like to make changes to it, please contact us as soon as possible and we will let you know if it can be accommodated. If we feel it is not possible to make the requested change, you may want to consider your other options as set out below in the rescheduling and cancellation section.

In certain circumstances, we may make minor changes to our Services after your booking has been arranged and accepted by us, either because it is required by law or because we consider the change to be a reasonable minor change and that overall, the change will not have a material or otherwise significant impact on the services supplied.

If we need or wish to make a more substantial change to your booking, we will notify you of the change and when it will take effect. If you do not agree to the proposed change then as long as it is a major change and you have not yet received the services you may cancel your booking with us and we will refund you for any services which you have paid for but not received. 

Bookings and Payment

Bookings and Payment

Our Website explains how to place an order with us for Online Analysis Services, Styling services and Instant Download Services.

For any Services which require an appointment, there will generally be 10 business days between the time of the booking the service and the appointment itself, and we are unable to guarantee any given appointment time before confirmation.
At the time you place an order, you must select the option to receive email communications from us. If you fail to select this option, you will not receive the confirmation emails required to progress with the services you have ordered. If you do not receive a confirmation email within 24 hours of placing your order, please contact us at rachel@colourlabstylist.com.au for support.

At the time you place an order with us, you must give authority for payment. We may take payment from you at any time between you placing the order and us accepting your order. By submitting an order with us through our Website, you confirm that the payment details provided are valid and correct.

Once we have received payment and you have accepted these Terms your booking will be confirmed and you will have entered a binding agreement with us to purchase the relevant Services and, if your booking includes an appointment, to attend the appointment. We will send you a confirmation email which will include all relevant information in relation to the purchase and/ or appointment booking.

If we are unable to supply you with Services, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Services, we will refund you the full amount as soon as possible.

If you have already arranged an appointment with us but would like to make changes to it, please contact us as soon as possible and we will let you know if it can be accommodated. If we feel it is not possible to make the requested change, you may want to consider your other options as set out below in the rescheduling and cancellation section.

In certain circumstances, we may make minor changes to our Services after your booking has been arranged and accepted by us, either because it is required by law or because we consider the change to be a reasonable minor change and that overall, the change will not have a material or otherwise significant impact on the services supplied.

If we need or wish to make a more substantial change to your booking, we will notify you of the change and when it will take effect. If you do not agree to the proposed change then as long as it is a major change and you have not yet received the services you may cancel your booking with us and we will refund you for any services which you have paid for but not received. 

Delivery of services
Refund Policy
Rescheduling and cancellation
Shoppable links
Revisions
Client Interpretation required
Privacy and Legal policies
Disclaimer
Privacy